Senior Living Marketing

Marketing measured in move-ins, not inquiries.

We run paid media, SEO, and CRM-integrated campaigns for senior living communities that measure success in tours booked and units filled. Your sales CRM connects to our server-side tracking, so you see which marketing dollars produce move-ins, and so do the ad platforms spending them.

Move-insthe metric campaigns optimize toward, fed back from your CRM to the ad platforms
Two audiencescampaigns built for the adult children researching and the seniors deciding, separately
Per communitybudgets, tracking, and occupancy targets managed at the community level, not blended away
Why Two Trees

Occupancy math is unforgiving. Marketing should answer to it.

Every empty unit has a monthly carrying cost, and every week of delay in filling it is revenue that never comes back. That's the clock our campaigns run against.

Inquiry-to-move-in attribution

We integrate your senior living CRM with server-side tracking and offline conversion imports, so tour bookings and move-ins flow back to Google and Meta. The algorithms learn what a resident family looks like, not just an inquiry.

Built for the real decision-maker

The person researching is usually an adult child, often in another city, and the journey runs weeks to months. We build separate messaging, audiences, and nurture for the family and the future resident, because they need different things.

Community-level everything

Multi-community operators get per-community budgets, geo-targeting, landing pages, and reporting. A portfolio average hides which communities are starving, so we never manage to one.

Care-level campaign architecture

Independent living, assisted living, and memory care are different searches, different urgencies, and different economics. Each gets its own campaign structure and benchmarks, so budgets stop competing internally.

The truth is

The decision starts online, months before the first tour.

Senior living used to be won on referrals and drive-bys. Now the adult daughter three states away shortlists communities from search results, reviews, and increasingly from AI answers, before anyone in the family picks up a phone. By the time your sales counselor gets the inquiry, most of the deciding has already happened. The communities winning occupancy are the ones visible and credible during those invisible weeks of research.

The second reality is that inquiry volume is a vanity metric in this industry. Aggregator leads get sold to your competitors simultaneously, and a flood of unqualified inquiries burns out sales teams without moving occupancy. The fix is attribution depth: tracking inquiries through tours to move-ins, feeding that back to the platforms, and paying for the marketing that fills units rather than the marketing that fills inboxes.

An empty unit costs you every single month. Marketing that can't tell you its cost per move-in isn't accountable to the only number that matters.

We build the same server-side tracking and CRM attribution here that we run in every industry, tuned for the senior living funnel: inquiry, tour, deposit, move-in. It's the difference between reporting activity and filling communities.

The difference

What switching actually changes.

Most agenciesTwo Trees
The metricInquiries and clicksTours booked, deposits, and cost per move-in
Lead sourcesAggregator-dependent, leads resold to competitorsOwned acquisition your competitors can't buy
AudienceOne generic campaign for everyoneFamily and resident audiences built and messaged separately
Portfolio reportingBlended averages across communitiesPer-community budgets, tracking, and occupancy targets
AttributionStops at the form fillCRM-connected, move-in data fed back to the platforms
How we work

Root. Grow. Scale.

The same three-stage framework runs every engagement. What changes is what your occupancy data reveals.

Root

Wire inquiries to move-ins

Discovery on your communities, care levels, and occupancy targets. Then the measurement layer: server-side tracking, CRM integration, and call tracking. No campaign scales until move-in data flows back to the platforms.

Grow

Launch by community and care level

Campaigns go live per community with dedicated budgets, geo-targeting, and landing pages. Family and resident audiences run separately, and lead quality gets reviewed with your sales counselors weekly.

Scale

Fund what fills units

The data shows which communities, care levels, and channels produce move-ins at acceptable cost. Those get more budget. Underperformers get fixed or cut, with the numbers attached.

The first 90 days

What the first 90 days look like.

Days 1–30 Foundation
  • Marketing, tracking, and CRM audit
  • Server-side tracking and CRM integration deployed
  • Per-community campaign architecture built
  • Family and resident audience strategy set
Days 31–60 Launch & learn
  • Campaigns live per community and care level
  • Call and tour attribution verified end to end
  • Lead quality reviews running with sales counselors
  • First cost-per-tour benchmarks set
Days 61–90 Optimize & expand
  • Bidding shifted to tour and move-in signals
  • Budgets rebalanced across communities on occupancy data
  • SEO and AI visibility roadmap prioritized
  • 90-day review against cost-per-move-in targets

The price is the price. Here it is.

Paid media fees are a published percentage of ad spend, and SEO packages are listed with exact monthly deliverables. Multi-community operators typically invest $10,000 or more a month per channel across the portfolio. It's all on the pricing page, before you've spoken to anyone.

See our pricing
Questions

Senior living marketing questions, answered straight.

The questions we hear most from operators and sales directors evaluating a marketing agency.

How do you track marketing to move-ins instead of just inquiries?

We integrate your senior living CRM with server-side tracking and offline conversion imports, so when an inquiry becomes a tour, a deposit, and a move-in, each stage flows back into Google and Meta. The platforms optimize toward families who actually move in, and your reporting shows cost per tour and cost per move-in by community and channel.

Can you help us depend less on aggregator leads?

That's usually the assignment. Aggregators sell the same family to multiple communities and own the relationship you're paying for. We build owned acquisition, search, social, local SEO, and AI visibility, that brings families directly to your communities. Most operators shift budget gradually as owned channels prove their cost per move-in against aggregator economics.

Who do you target, the senior or their family?

Both, separately. The researcher is usually an adult child, often out of market, moving on a weeks-to-months timeline, and the future resident has different questions and concerns. We build distinct audiences, messaging, and nurture paths for each, because a campaign that speaks to everyone persuades no one.

We operate multiple communities. How does that work?

Everything runs at the community level: budgets, geo-targeting, landing pages, tracking, and occupancy targets. Portfolio dashboards roll it up for leadership, but no community's performance gets hidden inside an average. When one community needs census help fast, budget moves there deliberately instead of by accident.

How long until we see occupancy impact?

Qualified inquiries typically start within 30 to 60 days of launching paid media, with tour volume building as campaigns learn. Move-in impact follows your sales cycle, usually one to three months behind tour growth. SEO and AI visibility compound over two to three quarters. We set benchmarks at onboarding and report against them from day one.

How much does senior living marketing cost?

Our paid media management is a published percentage of ad spend with a $10,000 monthly minimum per channel, and SEO packages run $2,999 to $5,999 a month with counted deliverables. It's all listed on our pricing page. The right total depends on portfolio size and how urgently census needs to move, and we'll give you a straight recommendation on the first call.

Next step

Find out what your cost per move-in actually is.

Send us your communities, census targets, and current numbers. We'll tell you what we'd change, what it costs, and whether your CRM can support real move-in attribution. If your current setup is genuinely working, we'll say so.